Delivery

COVID-19 UPDATE - WE ARE STILL OPERATING AS NORMAL LAST UPDATED 4/1/2021

 

Delivery Information

Orders placed before 12pm on a Monday - Thursday will be despatched on the same working day, orders placed before 12pm on a Friday will be despatched on the same working day. Orders Received after 12pm on a Friday through to Sunday will be despatched on the Monday.

Standard UK Delivery

£2.50 delivery charge for orders of value £30.00 and under.

FREE delivery on orders over £30.00

Standard delivery orders are shipped by Royal Mail 1st class post.

Express Delivery (UK ONLY)

We also offer Express Delivery for UK orders the cost for this is an additional £7.00

The delivery time for express delivery is 1 - 2 working days after the order has been dispatched. ( e.g. Monday to Friday), orders must be placed prior to 12pm Monday to Thursday for your order to be dispatched the same day, orders must be placed prior to 12pm on the Friday for the order to be dispatched on the Friday. Orders placed on a Saturday or Sunday will be despatched on the Monday. 

Standard International Delivery

Europe

£6 for all standard orders, all orders will be shipped via Air Mail

Rest of the World

£6 for all orders, all order will be shipped via Air Mail

International Signed For Delivery

Europe

£8.50 for International Signed For Delivery, all orders will be shipped via International Signed For which is a tracked delivery service and is generally a lot quicker than standard International delivery service.

Rest of the World

£9.50 for International Signed For Delivery, all orders will be shipped via International Signed For which is a tracked delivery service and is generally a lot quicker than standard International delivery service.

Returns

All items sold by Michelsons.com are in new condition. We offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unworn and unwashed, with all labels intact.

Any returns should be made within 14 days of when you received your order, if you would like to make a return please return it to us at our address below:

Esales
Michelsons UK Ltd.
Unit J, Barge Way
OYO Sittingbourne
Kemsley
ME10 2FB

Michelsons.com cannot be held responsible for orders that are returned and fail to arrive at Michelsons.com and no refunds will be made in such cases or any other cases where an item has not been received by Michelsons.com.

Important Delivery Information

Please ensure that the delivery address you enter at the checkout is correct as Michelsons UK Limited CANNOT be held responsible for any parcels missing due to incorrect delivery information supplied. If your parcel is returned to sender due to incorrect details being supplied at the time of ordering, you may incur further postage charges to re-dispatch your parcel to the correct address.